The Loyalty Status Match program allows members to receive one-for-one tier matching across all three Royal Caribbean Group brands' loyalty programs: Royal Caribbean’s Crown and Anchor Society, Celebrity Cruise’s Captain’s Club and Silversea’s Venetian Society.
If you’re currently a member of more than one Royal Caribbean Group brand’s loyalty program and would like your status matched, contact your travel advisor and your information will be verified and status upgraded based on the table below for the programs you participate in. If you qualify for an upgrade in status, you will receive an email confirming your new status from the program(s) where your status has changed within 7 days.
Loyalty Status Match Program FAQs
I am enrolled in more than one program, but my status has not been upgraded. What should I do?
If it has been more than 7 days since you enrolled, please call your travel advisor to review your information. It may be because you have a different name, address, phone number or other information listed on your accounts
Are there any loyalty benefits that are excluded from the Loyalty Status Match program?
Some brand loyalty benefits are reserved exclusively for loyalty program members who have attained tier status based on points or nights sailed within each brand, as opposed to those who earned status through the Status Match program. Since Status Match members only receive the tier and not the associated points, they are ineligible for the benefits listed below.
Crown & Anchor Society
- Complimentary Pinnacle Club milestone cruises
- Diamond Plus and Pinnacle Club amenities
- Single supplement cruise fare reduction
- Cheers with an Officer onboard event
- Milestone recognition (Crystal Block)
- Upgraded bathroom amenities
- Pinnacle Club milestone kits
- Chef’s Choice amenity
Captain’s Club
- Complimentary Zenith cruises
- Zenith milestone kits
- WWF® donations
- Retreat Lounge access when not staying in the Retreat - Status match members will only be permitted to access the Retreat Lounge when not staying in the Retreat based on availability and at the sole discretion of Celebrity Cruises
Venetian Society
- “Sail with Us” referral offer prior to your first Silversea voyage
- Complimentary cruises
- Milestone recognition during the Venetian Society Party
Will my matched status expire?
Your matched status remains valid under the current program rules and does not expire unless you delete your program membership, you are removed from a partner relationship that provided you a higher tier, or it is revoked due to Guest Conduct Policy violations. However, this is subject to change at any time.
Can I qualify for status matching if I’ve sailed with other cruise lines besides Royal Caribbean Group brands?
No, the Loyalty Status Match program exclusively applies to Royal Caribbean Group brands: Royal Caribbean, Celebrity Cruises, and Silversea and does not extend to loyalty status earned with other cruise lines or travel brands.
Can I combine points earned from different brands to qualify for status matching?
No, points are earned at the individual brand level and cannot be combined.
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